Privacy policy

Last Updated: July 7, 2024

At United Beans Coffee, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unitedbeans.ca or purchase our products and services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information
When you visit our website, make a purchase, or contact us, we may collect the following personal information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Purchase history

Non-Personal Information
We may also collect non-personal information that does not directly identify you. This may include:
- Browser type
- Internet Protocol (IP) address
- Device type
- Pages visited
- Time spent on the website
- Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, inquiries, and requests
- To send you promotional offers, newsletters, and marketing communications (you can opt-out at any time)
- To improve our website, products, and services
- To understand your preferences and personalize your experience
- To detect and prevent fraud and other unauthorized activities
- To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting our business.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website performance and functionality

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.

To exercise your rights, please contact us at hello@unitedbeans.ca.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website and indicating the date of the update. Your continued use of our website after the changes have been posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

United Beans

Phone: 416 615 0112
Email: hello@unitedbeans.ca
Address: 126 Sinnott rd, unit 2, M1L 4N2, Ontario, Canada